Reservations

We recommend scheduling appointments as soon as possible to guarantee availability.  When scheduling two (2) or more services, first time guests and weekend reservations require a non-refundable 50% deposit to guarantee your reservation.

Private Parties & Corporate Accounts

Groups of 15 or larger and/or small companies can enjoy a private day of relaxation. Please call for more information.

Cancellation Policy

To better serve you, we require a 48 hour notification when canceling an appointment, otherwise appointment holder will be charged the full price for services scheduled and will be required to prepay for future visits.  Gift card reservations cancelled after the 48 hour window will result in a deduction of the value of the service missed.

Gift Cards

Gift cards make the perfect year-round gifts and may be redeemed for any service.
*May not be redeemed for gratuities or to purchase gift cards.
*Gift cards are non-refundable and non-transferable.
* One (1) year after purchase date a maintenance fee of $10 will be charged to the card per month.

Gratuity

As in all service related businesses it is common practice to tip the person who ha done a good job to the satisfaction of the customer. The rule of thumb in day spas is 18-24% of the cost of service. Tipping envelopes are provided at the front desk when checking out.

Children

Total Serenity is a mature environment where privacy and quality of service a it’s highest are extended to our guests. To ensure a relaxed and tranquil atmosphere, we ask that you honor “No Children” Policy unless they are receiving service.

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